We’re bleeding revenue and don’t know why.
You closed the deals. Renewals are failing. Churn is accelerating and the CRM looks clean. The problem isn’t visible — it’s in the signals no one is watching.
Revenue defense, hands-on.
Your revenue is leaking. We find it. We fix it.
Rivive Advisory works directly with B2B SaaS leadership teams to diagnose post-sale revenue risk, rebuild customer success operations, and install the systems that protect net revenue retention — before the damage compounds.
Who We Work With
We work with three kinds of companies.
We raised capital and now need to professionalise.
You’ve closed a round. Investors expect retention metrics. You have a CS team but no real system — no ownership model, no risk protocols, no early warning layer.
Our CS team is reactive. We need to get ahead of it.
Deals are being lost at renewal that were winnable 60 days earlier. Your team works hard but responds late. The process is broken, not the people.
What We Do
Three engagements. Each one built around revenue outcomes.
Revenue Defense Audit
Understand where and why revenue is escaping.
- Full post-sale motion review
- Signal gap analysis across CRM, product, billing, support
- Risk account identification
- Written findings + prioritised action plan
CS System Build
Install the operating layer your team needs to retain revenue.
- Customer journey definition and ownership model
- Health scoring framework and risk protocols
- Playbook development for churn, expansion, renewal
- Team enablement and tooling guidance
Revenue Defense Program
Ongoing advisory to protect and grow NRR.
- Monthly revenue risk reviews
- Intervention design and coaching
- Signal monitoring and escalation support
- Executive reporting framework
How It Works
From diagnosis to defended revenue — in weeks, not quarters.
01
Apply
Submit a short qualification form. We confirm fit within 48 hours.
02
Diagnose
We map your post-sale motion, data signals, and revenue exposure.
03
Build
We design and implement the system your team needs.
04
Defend
Your team runs with a clear playbook. Revenue stops leaking silently.
Why Rivive Advisory
This isn’t a slide deck and a handshake.
Most consultants diagnose the problem and leave you with a report. We stay until the system is running. Every engagement is built around a measurable revenue outcome — not a deliverable count.
Operator-built
Designed by CS leaders who’ve managed post-sale revenue at scale inside high-growth SaaS companies.
Signal-native
We know what data to look at, what it means, and what to do when it moves.
Outcome-anchored
Every engagement defines a revenue target up front. That’s how we measure success.
Platform-ready
Engagements are designed to be compatible with or accelerate adoption of the Rivive platform when the time is right.
Apply
Tell us about your situation.
We review every application and respond within 2 business days. We only take engagements where we’re confident we can move the needle.
This application is for Rivive Advisory and is submitted through Rivive.ai’s core intake system.
Application received. We’ll be in touch within 2 business days.